1. The Company,
a. The company WVA Limited whose brand Bijou Von, are committed to confidentiality and respecting your privacy.
b. This policy (together with our Acceptable Use Policy and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This policy describes how and why we process your personal data, and it informs you of your rights.
c. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.bijouvon.com or attending any of our events, you are accepting and consenting to the practices described in this policy.
d. For the purpose of the Data Protection Act 1998 (the Act), the data controller is WVA Limited, International House, 142 Cromwell Road, London, SW7 4EF, United Kingdom.
Registered Company Number: 12804017
Email contact: firstname.lastname@example.org
2. Changes to Policy
Any complaints can be made in writing to:
Ref: Complaints Department (Bijou Von)
142 Cromwell Road
4. Information you communicate and provide to us.
a. This is information about you that you give us by filling in forms on our site www.bijouvon.com (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, search for a product, place an order for the purchase of our products on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion, or survey and when you report a problem with our site.
b. The information you give us may include your civil status, date of birth, delivery, billing address, name, address, e-mail address and phone number, financial and credit card information, personal description, and photograph.
5. Information we collect about you.
a. Each visit to our site www.bijouvon.com we will automatically collect the following information:
b. Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions.
c. Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number; information regarding products purchased through our site
d. Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
e. We collect Device Information (any device used to browse or purchase through www. Bijouvon.com) The information we collect:
· “Cookies” which are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
· “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
· “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
f. When you visit, consult, or navigate our website, www.bijouvon.com, the web server automatically records details about your access, which enable:
· The choice of language and country
· The indication of your visit to the website (anonymously) to know the number of visitors in real time to the website.
· Information that the cookies banner was seen.
· The preservation of your basket
· The connection to your client account and the maintenance of this connection.
6. Other sources of information we receive.
This is information we receive about you from other sources. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies).
8. How we use Information you give to us.
a. To provide you with information on other goods and services we offer that are similar to those you have already purchased or enquired on.
b. To provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.
c. To carry out our obligations arising from any contract entered into between us and you to provide you with information and products that you request from us.
d. To ensure that the content from our site is presented in the most effective manner for you and your device.
e. To provide notifications about changes to our service or company.
9. How we use the Information we collect about you.
a. To provide recommendations and suggestions to you and other users of our site about goods that may interest you or them.
b. To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
c. As part of our efforts to keep our side safe and secure.
d. To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
e. In improve our site to ensure the content is presented in the most effective manner for you and your device.
f. To allow you to participate in interactive features of our services when you choose to do so.
10. How we receive information from other sources.
We combine this information and information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above. This is depending on the types of information we receive.
11. Disclosure of your information
a. You agree that we have the right to share your personal information with:
b. Selected third parties, including business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you.
c. Any member of our group, which means are subsidiaries, our holding company as defined in section 1159 of the UK Companies Act 2006.
d. Advertisers and advertising networks that require the data to select and serve relevant adviser to you and others.
e. We do not disclose information about identifiable individuals to our advertisers. We will provide them with aggregated information about our users. For an example, 100 women under age 40 have clicked on their advertisement on any given day. We may also use aggregated information to help advertisers reach the audience they want to target, e.g., women in SW7. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
f. Analytics and search engine providers that assist us in the improvement and optimisation of our site, and credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
12. Where we will disclose your personal information to third parties.
a. In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
b. If all or a substantial part of the shares in Arlington London Limited or substantially all of its assets is proposed to be acquired by a third party, in which case personal data held by it about its customers may be disclosed to such third party in contemplation of such sale and such information may be one of the transferred assets; and.
d. or to protect the rights, property, or safety of WVA Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
f. We also use Google Analytics to help us understand how our customers use the Site you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/
g. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
h. We may also share your Personal Information to comply with applicable laws and regulations, to respond to any required legal subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
13. Intended use of site – minors
Our site is not intended for users under the age of 18 years old.
14. Storing of personal data
a. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
b. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
c. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
d. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
15. Your Rights
a. You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.
b. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com
c. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
17. Your rights & Access to Information
a. The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
b. If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. firstname.lastname@example.org.
c. Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
d. When you place an order through www.bijouvon.com we will maintain your order details for our records unless and until you ask us to delete this information.
18. Target Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
a. You can opt out of targeted advertising by using the links below:
b. You can also opt out of some of these services by visiting the Digital Advertising Alliance at: http://optout.aboutads.info
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
a. Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
b. Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
c. Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
d. Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
f. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.